Bury St Edmunds Ballet School:
Terms & Conditions
By requesting a place on a course run by Bury St. Edmunds Ballet School, you agree to the following Terms and Conditions.
Health Issues
Please talk to us about any physical or emotional issues that your child may be experiencing before the start of a class, however insignificant they may seem.
If your child has any complex and/or ongoing physical issues, please discuss this with me before you start attending classes, and provide medical documentation as may be necessary.
Learning Issues
If your child has any learning issues, please discuss this with us before registering to ensure the group is suitable for your child. We enjoy working with all types of learning abilities, and this is always the most successful when we work together with parents.
Behaviour
All students are expected to behave in such a way as not to disrupt the class, and to be respectful and considerate to everyone at all times
Classes
You will be emailed a link to an online registration form. Please fill this in and submit it before you/your child attends the next class. You are only required to register once. However, If any information changes (e.g. you change mobile phone number), please email office@burystedmundsballetschool.co.uk with the updated information
Parents do not attend classes with their children and should remain outside in the waiting area for the duration of the class. We understand that some children may take some time to adjust, and we always work with the child and parent to ease this process.
You will be invited to a ‘watching week’, usually the last class at the end of the term. You will be able to see how your child has progressed and this will help support their performance skills.
Attendance
If your child is unable to attend a class, please either text or email
Mobile Phone Number: 07907 469 636
Email Address: office@burystedmundsballetschool.co.uk or eleanor@burystedmundsballetschool.co.uk
If you know that your child is unable to attend a class, please contact us in advance. Where possible, we will arrange a make-up class.
Fees
All new starters are encouraged to take a non-obligation trial of their chosen class. If they decide to enrol in the class, the trial class will be included in their invoice. However, is you decide dance isn't for you - you won't be charged.
For students enrolling midway through term, the invoice will be deducted accordingly.
Students will be invoiced termly via email, siblings will be invoiced together.
Fees are paid termly, not as individual classes.
Fees are not refundable, but they are transferable within the same term - if an appropriate class is available. If a student misses a class - please contact the office to see if there is the opportunity to make-up the class.
Fees are not transferable between terms.
A course is normally a full term. Fees are due on the first day of each course (or from the second session if a student is new) and are payable in full for the whole course. If this is a problem, please discuss with me before your child starts attending classes. In some circumstances, It may be possible for an alternative arrangement to be made
If fees are not paid by the 2nd week of term with no explanation, a 10% late fee may be added. In popular classes, a student is also at risk of losing their place in the class.
Bury St. Edmunds Ballet School is passionate about offering classes to students from all types of financial situations, and believes that money should not be a barrier. If a family is experiencing financial hardship, or are struggling to pay the invoice in full. They are encouraged to contact the office so that an appropriate payment plan can be arranged.
If a class is cancelled, a make-up class will be scheduled or a refund/credit offered.
Giving Notice: Bury St. Edmunds Ballet School requires 6 weeks notice if a child will not be continuing a class that they were enrolled in the previous term. Otherwise, 6 weeks' fees will be charged.
Please note that notice cannot be given for part of a term, once a student has started a course the whole terms fees will be due.
If a student leaves a class or the school, and you do not contact Bury St. Edmunds Ballet School to inform them of this at all, then you will be charged an entire term's fees.
Communications
If you have any questions or concerns or wish to discuss the progress of your child, we are happy to talk to you outside of classes. It is best to arrange an appointment to speak by phone or in person at a mutually convenient time.
Safeguarding
The Safeguarding Lead for Bury St. Edmunds Ballet School is Eleanor Ramsden
(eleanor@burystedmundsballetschool.co.uk)
The Deputy Safeguarding Lead for Bury St. Edmunds Ballet School is Rachel Canham-Maddock (office@burystedmundsballetschool.co.uk)
Our Safeguarding Policy document can be found here.
Photography & Filming Policy
This policy is regarding the recording of images and videos at events that invite an audience.
Bury St. Edmunds Ballet School expects parents and guardians to understand that dance is a group activity and that observers cannot guarantee that photos and videos will only contain their child.
Therefore, parents and guardians agree that they will not take photos or videos during performances, including shows and watching weeks, unless they are given explicit permission by the Principal. Parents and guardians understand that this is to safeguard vulnerable children in the school and to respect the rights of parents and guardians who do not wish images of their children to be shared.
Parents and guardians understand that, as the main point of contact for my child within the school, they take responsibility for informing other adults whom they invite to such public events of Bury St. Edmunds Ballet School safeguarding policy, and ask for their respect in this matter. If they are found not to be adhering to our safeguarding policy they will both be held equally accountable.
Parents and guardians understand that if they are found to be in breach of the safeguarding policy, they may be barred from attending as an audience member.
Parents and guardians understand that in arranging performance and public events in which their child has the opportunity to appear, the Principal of Bury St. Edmunds Ballet School assumes the safeguarding responsibility for all involved. Parents and guardians understand that she has set policies and procedures that endeavour to safeguard and protect all staff, students and parents, and they respect and support this. They accept that as the responsible safeguarding officer for the school, the Principal’s decision is final in respect of enforcement of this policy.
Bury St. Edmunds Ballet School Privacy Policy
Who are we?
Bury St. Edmunds Ballet Schoolis a dance school offering classes in RAD Syllabus Ballet, Acrobatic Arts, Contemporary Dance and Adult Ballet classes. We are based in various locations in Bury St Edmunds and the surrounding area.
How do we collect information about you?
We collect data about your child via the Bury St. Edmunds Ballet School Google Drive Account (using Google Forms). This account is password protected.
We are paper free business, wherever possible, so we will always send your invoices/any reminders and information we think is relevant to your child’s dance training by email.
What type of information is collected about your child?
The information that we collect about your child is in order to efficiently administer their progression through their dance training.
How it the information used?
Our teachers are given any medical information that you think it is necessary for us to know in order to effectively safeguard your child whilst in class.
We will provide the Royal Academy of Dance (RAD) with certain information about your child in order to enter your child for an examination/class award (this includes their date of birth). Entries are made via encrypted email.
If you inform us that you plan to withdraw your child from lessons at Bury St. Edmunds Ballet School, all data that we hold on your child is kept for a reasonable period to allow for legal responsibilities to be met. (E.g. if there were a retrospective safeguarding enquiry). Generally we make the data not easily visible after 2 terms, and later on we anonymise or delete it.
Photographs
We regularly take photographs of our pupils to use on Facebook, Instagram and on our website. We never use a pupils full name when posting photographs. We ask for your permission to use your Child’s image in this way when you enrol. You can withdraw this permission at any time by emailing office@burystedmundsballetschool.co.uk.
Photographs are usually taken on the teachers phone - these photographs are backed-up on the Dance School Principals passowrd protected laptop and archived on the Bury St. Edmunds Ballet School Google Drive account OR on the Pop-Up Dance Dropbox account and deleted from the phone.
Who has access to your information about your child?
We will never sell or rent your information to a third party
We will never sell or share your information with third parties for marketing purposes
We will share relevant information about your child with your child’s teacher in order to provide a safe and comfortable environment for both your child and other learners in their class.
Your Choices
We will assume that by registering your child for classes at Bury St. Edmunds Ballet School you have a legitimate interest in receiving a half termly newsletter and occasional flyers from us with information about the school, including timetable changes and holiday workshops. These will always be sent out via the Bury St. Edmunds Ballet School account If you do NOT wish to receive these newsletters or flyers, please tell us by email at office@burystedmundsballetschool.co.uk and we will remove your name from the newsletter email list.
How you can access and update your information
The accuracy of your information is important to us. If you change your email address, or if you think that any of the information we hold on you has changed or out-of-date, please email office@burystedmundsballetschool.co.uk with the information you would like us to update.
You can ask for a copy of the information we hold about you at any time by emailing your request to office@burystedmundsballetschool.co.uk.
Security precautions in place to protect the loss, misuse or alteration of your data
When you give us your personal information, we take steps to ensure that it is treated securely
We will never ask you for sensitive information (credit card or bank details) via our website or Facebook. Our policy for refunds is to always to offer credit. However, In one off situations (at the discretion of the Dance School Principal) we may offer a refund. In this situation we would ask you to email your bank details to us. Once the email has been processed, we will delete the email and empty the bin.
Non-Sensitive Information is transmitted normally over the internet via Google Forms. The information is then automatically transferred onto a Google Sheet, which is then stored on the Bury St. Edmunds Ballet School Google Drive. This account is secured by 2-factor authentication.
We use Google, Dropbox and Wix to administer the school. Wix is based in the EU. Google and Dropbox are based outside the EU. These services are covered by the Privacy Shield Programme. Companies outside of the EU register with the Privacy Shield Programme to confirm that they comply with data protection requirements when transferring personal data from the European Union and Switzerland to the United States. Although the programme is voluntary to sign up to - once an eligible organisation signs up and makes a public commitment to conform to the programme requirements, the commitment becomes enforceable under US law.
Privacy Shield Registration
Mailchimp
Dropbox
We also maintain a Facebook and an Instagram page for the school. We ask for you permission to use photographs of your child on these pages when you register your child with the school. Your child’s full name will never been published on our social media pages. Facebook is covered by the Privacy Shield Programme as mentioned above. Detail here
Use of Cookies
Like many other websites, the Bury St. Edmunds Ballet School website uses cookies. 'Cookies' are small pieces of information sent by an organisation to your computer and stored on your hard drive to allow that website to recognise you when you visit. They collect statistical data about your browsing actions and patterns and do not identify you as an individual. It is possible to switch off cookies by setting your browser preferences. Turning cookies off may result in a loss of functionality when using our website.